All Episodes
Episodes
Ep 103 - "Thin Ice"
Do you ever feel like emotionally you're on thin ice? As leaders, we feel a lot of pressure to present ourselves as having everything together. We have fears, anxieties and hurts and dreams that often, no one else is...
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Ep 102 - Recruiters? With Mitchell Riley
Many would say we’re in an era in our industry where the primary way we’ll compete as business owners, is in our ability to attract and retain talent. And certainly recruiting partners will play a huge role in helping...
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Ep 101 - Rabbit Trails, "Mindset"
This is a new show type we're experimenting with called "Rabbit Trails" where Brandon and I pull back the current, and essentially record a convo between he and I. We don't come with a pre-determined theme or topic,...
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Ep 100 - "Know Thy Customer"
What's more important, knowing your customer or your product? Brandon and I tackle this, relative to our overall sales strategy and methodology, and Brandon ties in how it relates to our team members and how we...
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Ep 99 - "From Passion To Mission" With Eric Newman
In today's show we talk with Eric Newman, founder of Roc Solid Foundation, an org that serves children with pediatric cancers. The show is a masterclass in leadership! Eric is an inspiring CEO and he drops gold nugget...
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Ep 98 - "The Journey Of Change" With Angie Bruhn
In today’s show Brandon and I talk with Angie Bruhn, an executive coach to top corporate C-suite executives. We talk about the journey of leadership, common struggles amongst top leaders, and getting our minds right...
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Ep 97 - Joey Coleman, Live at CORE Collective 2023
This special episode with Joey Coleman was recorded immediately after his headliner keynote at The Collective by CORE 2023 event in Austin, TX.Â
We talk customer experience, and we get into Joey’s latest passion and...
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Ep 96 - "The Heart Of The Matter"
Today’s show is essentially a dress rehearsal for the keynote speech Brandon and I recently delivered on the main stage at the Collective by CORE.Â
We talk about how as leaders, our reactions, attitudes, behaviors and...
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Ep 95 - "Begin With The End In Mind"
In this episode, Chris and Brandon break down the value of the Restoration Checklist Meeting that our project managers conducted with homeowners and the value it had to our process, profitability and overall client...
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Ep 94 - Book Club With Blue Collar Nation, "Leadership And Self-Deception"
Today's show is a special replay from Brandon and I's last Book Club episode on Blue Collar Nation. We met to discuss my pick of the month, Leadership and Self-Deception by The Arbinger Institute. It was a challenging...
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Ep 93 - "Owner Chats" With Trish Wall
Join Brandon and I for our first "Owner Chat" shows where we interview an operator. Our first guest is Trish Wall. She and her husband Jim were Servpro Franchise of the Year recipients for 2022, and one of the...
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Ep 92 - Book Club With Blue Collar Nation, "Dichotomy Of Leadership"
Hey friends, this is a special recast from the Blue Collar Nation podcast. We've been doing a monthly book club with them for the last few months and here's the latest installment- The Dichotomy of Leadership by Jocko...
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