All Episodes
Episodes
Ep 54 - "Quiet Quitting"
Quiet quitting is a topic that's been all over business news headlines and people's LinkedIn feeds lately. In this episode, Chris and Brandon take the subject on and give their perspective on how it's showing up in...
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Ep 53 - "The Problem With Leadership"
 In this episode, Brandon and I discuss a conversation I had with a construction executive a couple weekends back. We talk about one of the big mistakes we often make in promoting our employees into leadership...
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Ep 52 - "Remarkable Customer Service" with Joey Coleman
In this show with author and consultant Joey Coleman, we explore the 8 stages of customer experience, an important topic for our industry, but especially important because of how the 8 stages track with today's sales...
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Ep 51 - "Creating A Coaching Culture"
One of the greatest struggles we all have is finding and/or equipping team members to lead and to care about our businesses the same way we do as the owner or key leader. We become the ultimate choke point in our...
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Bonus - "Hurting or Helping"
As leaders we all have to fight the pull to be the smartest person in the room. Bringing our experience, insights and training to the table is critical however having the battle patience to ask good questions and...
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Ep 50 - "Lead Generation Through Google Reviews"
In this episode, Chris and Brandon talk digital marketing and lead-gen with Zach Garrett, a marketer and founder of Liftify, a turnkey marketing service that gathers reviews from your customers.Â
We talk about how to...
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Ep 49 - "Prison, Past Sins & Leadership"
Quite the title, right? Well, we do indeed talk about prison in this episode. It also contains 4 F-words, so beware if you're sensitive to salty language. In this episode, Brandon shares a fascinating story and we...
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Ep 48 - The Truth About Interviewing
In this episode Brandon and Chris dive into one of the biggest challenges we face when recruiting new team members- uncovering the truth about what they are and are not going to bring to the team or the role we're...
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Ep 47 - Mid Year Reminders & Pep Talks
Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission...
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Ep 46 - Much Love For The Techs
In this show, Chris and Brandon talk technician training and development. How do we invest in our technician's growth, if we know they're likely to leave in just a couple years? What is the role of certifications in a...
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Ep 45 Wisdom, William Shatner & Let Downs
Let downs. Disappointments. They're a universal experience in life. We all have them, often. Brandon and I process through a recent disappointment, a deal that didn't come together, and talk about handling failures in...
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Ep 44 - Blue Collar Nation Podcast Hosts Floodlight
Today's show is a re-cast from the Blue Collar Nation Podcast with Eric Sprague and Larry Wilburton. If you listened to our show with them earlier this year, you'll love this episode as well. These guys are so much...
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