All Episodes
Episodes
Ep 80 - "Inspecting What We Expect"
In this episode, Brandon and I dig into Covey's 4 Disciplines of Execution model, and spend some hang time on Accountability- inspecting what we expect. We also get deep into "controlling what can be controlled", ie....
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Bonus Episode - "Solution Based Sales" with The Restoration Rundown
Join Brandon and I in this recast of our last visit with Ben of Restoration Rundown and Ironclad Restoration Marketing. It was a rad conversation- Ben's a great interviewer, and the convo was hard-hitting around...
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Ep 79 - "Clarity Is Critical"
No matter how well we communicate, there’s always going to be a gap between what we felt like we communicated, and what the other person(s) felt like they heard.
But we can work to close that gap, and reap the...
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Ep 78 - "Behind the ATI Curtain"- With Jeff Moore
Join us for our conversation with Jeff Moore, President of ATI and head of all their mergers and acquisitions activity. We talk a lot about Jeff and his family's origin story, the internal culture at ATI, and Jeff's...
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Ep 77 - "The Burden Of Command"
How do we manage our own workload, while overseeing the work of our team, making difficult decisions, and taking responsibility for the success or failure of the business?
In this Episode of Head Heart & Boots...
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Ep 76 - "HR, Human Relationships or Human Resources"
In this episode, Brandon and I meet with Marcie Richardson, the Director of HR and Safety for Guarantee Restoration. She's a charismatic and passionate leader and had some awesome insight and stories to share with...
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Ep 75 - "It's About The Client, Stupid"
In this show, Brandon and I discuss what it really means to be customer-centric in how we're delivering service, in particular to commercial clients. Do you feel like you're running a customer-centric business? What...
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Ep 74 - "Who Are You Really?"
In today's show, Brandon and I talk about what it really means to know the people we're working with- whether we're talking business partners, colleagues or downline employees, what kind of relationships are we...
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Ep 73 - "It Is More Powerful To Be FOR Something Than AGAINST Anything"
“It is more powerful to be for something than against anything." Here is the truth…it is more effective to promote and advocate for a positive vision or cause, rather than solely opposing or criticizing something or...
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Ep 72 - "Influencing Change"
Hear about Brandon's near-brawl in the Denver airport on a recent trip. And join us for a conversation about leading change, why people's "story in their head" makes it hard, and what behaviors leaders can commit to...
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Ep 71 - "The Hard Reality Of Sales"
In this show I dive into the elephant in the living room- sales in restoration. There are some unique challenges to selling, and managing sales in our business.
Listen in and share with your connections!...
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Ep 70 - "YOU INC."
Brandon and I are working through Keith Cunningham’s book The Road Less Stupid. Question from the book that we ponder- what if you, you as a business person were You, Inc, a publicly traded company….
Would your stock...
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